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However, I have heard that 3rd party vendors have been banned from unlocking devices that have been released after January 2013. You'll have to go through a 3rd party company in order to get it to work. If you're not a prior or current AT&T customer, they won't unlock the phone for you. However, since I was on my parents' family plan before, I had to provide their information instead of mine for it to work.
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After that I was able to receive the unlock code for my phone pretty quick.īear in mind, I was an AT&T customer before so they recognized my phone number. I was at the point where I was about to return the phone to Amazon for a replacement as I really thought I found a dud.Īfter talking to an Amazon Wireless rep, she called AT&T and sorted the issue out pretty quick and was able to find the IMEI # in their database with no issue. Two of them stated that the IMEI # affiliated with my phone did not exist in their database.
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I went through 5 representatives that didn't help me whatsoever. It was actually quite a nightmare to get it unlocked with AT&T. I just received my 1020 (off-contract from Amazon) yesterday in the mail. Official /r/WindowsPhone subreddit discussion
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Please, please do NOT ask when your update is coming (unless your phone's update has officially rolled out and your phone isn't getting it and you need help troubleshooting why).
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Tuesday: Weekly app appreciation thread Thursday: Weekly beginners question thread Saturday: Is there an app for that thread Sunday: Show us your pictures thread Alternating Mondays: Show us your home screen thread Alternating Mondays: Cortana thread Windows Phone updates r/tmobile (T-Mobile US) /r/Verizon (Verizon Wireless USA) /r/Sprint (Sprint US) /r/ATT (AT&T Mobility US) Weekly threads r/LumiaLens (For Windows phone photography) /r/LumiaLovers (Lumia fan club) /r/WPDev (For Windows Platform developers) /r/WPWishes (For app ideas) Carrier subreddits
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